Thomas was the first to respond to my request on Home Advisor and schedule an appointment with me. He worked around my schedule and showed up on time and really took the time to educate me about bugs and what I can do to help eliminate them. He was able to come first thing the next morning to treat the house and did a great job. He was very courteous, professional, and personable and I would highly recommend him to any one. The best part is that I haven't seen a single bug since he left!